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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Where Common Questions Get Answers

Morocco Travel Buddy commits to delivering a friendly and professional service marked by overall transparency, clarity, and fairness. We have compiled a list of frequently asked questions that you may find helpful to review before booking with us. However, we understand that each traveler has unique inquiries, so we encourage you to reach out to us if we've missed something here. Our team is always here to assist you, ensuring a smooth and enjoyable experience!

Services & Tours

At Morocco Travel Buddy, we create personalized tours for a surprisingly unique travel experience. Explore the medinas, Sahara Desert, and more with our friendly team. Indeed, from iconic landmarks to hidden gems, we curate your dream itinerary. By all means, immerse yourself in Morocco’s beauty while we handle the details. Let us be your Morocco Travel Buddy and discover the magic of this incredibly enchanting country.

YES! Without doubt, we believe in catering to your unique preferences and interests. Explore cities, history, culture, adventure, and cuisine on a personalized itinerary. Our friendly team understands your travel aspirations and creates an unforgettable experience just for you. Therefore, with Morocco Travel Buddy, flexibility is key to crafting your dream tour.

Firstly, fill out our simple Booking Form, email us, or contact us on WhatsApp today! 

Policies

We completely understand that unexpected circumstances can arise. Therefore, we want to make the cancellation process as flexible as possible for you. If you need to cancel your tour, you have three options:

    1. Up to 20 days before your scheduled tour date, you can apply your full deposit towards another tour. This way you can secure a date that suits your new situation! We want to ensure you have the opportunity to experience our tours at a time that works best for you.

    1. Up to 20 days before your scheduled tour date, we can initiate a partial refund.

    1. If you cancel your trip less than 20 days before the scheduled date, the full deposit will become non-refundable. Additionally, we will be unable to apply it to an alternative date. We greatly appreciate your understanding as we are a small business.

Your satisfaction is our priority, and above all, we are here to assist you in any way we can during this process.

At Morocco Travel Buddy, your safety is our top priority. Therefore, with experienced guides, reliable transportation, secure accommodations, and 24/7 support, we ensure your well-being throughout your journey. We stay informed about various safety concerns, implement COVID-19 safety measures, and as a result, provide expert assistance. In this case, choose Morocco Travel Buddy for a secure and enjoyable experience.

Our fleet of Morocco Travel Buddy Drivers are the best of the best! They operate modern 4WD vehicles with air conditioning, less than 10 years old, as regulated by the Moroccan government. Our multilingual drivers prioritize your comfort and security. You’ll have the same driver for your entire trip, which will allow you to build a genuine connection. When you book with us, we include the total cost for private transportation and gas in the quoted price. Please note that while we do not expect you to tip, we greatly appreciate it, and you can give the full amount directly to your driver. Get ready for an amazing experience with our friendly drivers in Morocco!

Frequently Asked Questions

Visiting Morocco

Whether you're a first-time explorer or a seasoned globetrotter, we know you may have some burning questions about visiting Morocco. No worries! We've got you covered with this list of frequently asked questions that'll help you navigate your way through this vibrant country. Get ready to embark on an unforgettable journey, immersing yourself in Morocco's modern allure, diverse culture, and awe-inspiring sights

Your Visit

Morocco is generally considered a safe country for tourists. The Moroccan government places significant importance on ensuring the safety and security of visitors. Like any travel destination, it is always advisable to take certain precautions to ensure a smooth and enjoyable experience. It is recommended to stay aware of your surroundings, follow local laws and customs, and take necessary precautions to protect your belongings. Additionally, it’s a good idea to stay informed about any travel advisories or updates issued by your country’s government before planning your trip. Overall, with proper awareness and responsible travel practices, Morocco can be a wonderful and safe destination for tourists.

Whether or not you need a visa to visit Morocco depends on your nationality. Citizens from certain countries can enter Morocco without a visa for a specific duration, typically ranging from 30 to 90 days. However, it’s important to check the specific visa requirements based on your country of origin before your trip. You can contact the nearest Moroccan embassy or consulate or consult the official website of the Ministry of Foreign Affairs or immigration department for accurate and up-to-date information regarding visa regulations.

The best time to visit Morocco depends on your preferences. Spring and autumn offer mild and pleasant weather for exploring. Winter can be less crowded and more affordable, but it’s colder in some areas. Summer can be hot, but coastal regions provide a refreshing escape. Consider what activities you want to do and choose the season that suits you best. Morocco has something wonderful to offer year-round!

Customs and Culture

The local currency in Morocco is the Moroccan Dirham (MAD). While credit cards are generally accepted in major establishments, it’s a good idea to carry some cash for smaller purchases and in more remote areas. Remember to notify your bank about your travel plans to avoid any card usage issues. You can also find ATMs in cities and towns for convenient cash withdrawals. Enjoy exploring Morocco and don’t forget to have some Dirhams on hand for a smooth and hassle-free experience!

In Morocco, the main languages spoken are Modern Standard Arabic, Moroccan Arabic (Darija), and Amazigh (Berber). French is also widely used, particularly in business and tourism. English and Spanish are spoken to some extent, especially in tourist areas. Moroccans appreciate any effort you make to communicate in their language and will often assist you with enthusiasm.

Choose modest clothing that covers your shoulders and knees. Opt for loose-fitting and lightweight garments for comfort in the Moroccan weather. Carry a lightweight scarf or shawl to cover up as needed. Wear comfortable footwear. Observe the locals and adapt your attire accordingly. By dressing modestly, you will gain the respect of locals and appreciate the culture while enjoying your time in Morocco.

Tipping is customary in Morocco. In restaurants, a tip of around 10% is appreciated. In cafes and bars, rounding up the bill or leaving a small amount is common. For hotels, tipping around 10-20 MAD per service is customary. Tour guides and drivers can be tipped around 50-100 MAD per day. For other services, about 10% of the total cost is a general guideline. Tipping is optional and should be based on your satisfaction with the service provided.

Frequently Asked Questions

An Important Note About Photography

When it comes to photography, videography, and drone usage in Morocco, it's important to be friendly and considerate. Remember to ask for permission when photographing individuals and respect any restrictions at cultural sites. For drone usage, obtain the necessary permits and avoid flying in crowded or sensitive areas. By following these guidelines, you can capture the beauty of Morocco while being respectful and friendly to the local culture and people.

Frequently Asked Questions

What to Bring

Packing

When packing for Morocco, keep these tips in mind: choose modest attire, opt for lightweight and loose-fitting clothing, bring a scarf or shawl, pack comfortable footwear, include swimwear (while being mindful of modesty), bring lightweight layers, don’t forget sun protection, pack activity-specific gear if needed, and bring accessories like a money belt and daypack. By considering these tips, you’ll be prepared for a comfortable and respectful experience in Morocco.

When traveling to Morocco, bring a travel adapter or power converter to plug your devices into the local power outlets. Morocco uses 220-240V with Type C and Type E plugs. Check your device’s voltage compatibility and purchase the necessary adapter or converter in advance. Stay powered up and connected during your trip to Morocco.

When packing for outdoor activities in Morocco, remember to bring sturdy footwear, lightweight clothing, sun protection, a water bottle, snacks, navigation tools, a first aid kit, insect repellent, weather-appropriate gear, and a portable charger. Prioritize safety and follow local guidelines for a great outdoor experience.

When preparing for a desert or camel trekking adventure in Morocco, pack essentials like lightweight clothing, a scarf or shemagh for protection, a hat and sunglasses, sunscreen, water and a hydration pack, comfortable footwear, lightweight bedding (if needed), a torch/flashlight, personal toiletries and medications, and a camera with spare batteries. Consult your tour operator for specific recommendations. Get ready for an unforgettable experience in the Moroccan desert.

Specifics

Toiletries can be found easily in Morocco, especially in larger cities and tourist areas. However, if you have specific preferences or require certain brands, it may be more convenient to bring your own toiletries. Packing travel-sized versions of your preferred items is recommended to ensure you have them readily available. While you can find replacements in local stores if needed, having your essential toiletries with you ensures comfort and convenience during your trip.

Opt for comfortable shoes with good arch support and cushioning. Closed-toe shoes are advisable to protect your feet from uneven terrain and potential hazards.

Remember that Morocco has diverse landscapes, ranging from bustling cities to rugged mountains and desert regions. Consider the specific activities and destinations on your itinerary to determine the most suitable footwear. It’s always a good idea to break in new shoes before your trip to avoid discomfort or blisters.

While medical supplies are generally accessible in urban areas of Morocco, it is advisable to bring a travel first aid kit. Having your own kit ensures immediate access to basic medical supplies, especially in more remote areas. Pack items such as adhesive bandages, antiseptic wipes, pain relievers, and any necessary prescription medications. It’s also important to carry an adequate supply of prescribed medications if you have pre-existing conditions. Check medication transportation regulations and consult with a healthcare provider for personalized advice. Being prepared with a travel first aid kit adds an extra layer of convenience and self-sufficiency during your trip.

In any case, Morocco Travel Buddy Drivers are always here to ensure your safety and well-being. Our drivers are equipped with first aid kits, readily accessible to you in case of any need. Your comfort and health are our top priorities, and we want you to have peace of mind during your journey.

Frequently Asked Questions

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Frequently Asked Questions

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